Fascination About Telus technical support

Fascination About Telus technical support

Blog Article

I have experienced problems With all the Tech Support for the house World wide web also so difficult we used about an hour handling a problem. I’ve been acquiring for months and months.

those brokers working from Telus Added benefits, as an alternative to holding the previous faithful customers they make them go away to look for other service provider

Again with your working day, you experienced a preference of companies. Now Now we have megacorps that swallow each and every option choice up and also you're still left with 3 options spanning a whole nation, all of which collude with eachother to extort It is really customers.

I am attempting to renew my Online service following the two calendar year contract expired. We even have essential cable which I under no circumstances use and wish to reduce. It really is unachievable to do this on the internet, and the telephone number for support is very nicely hidden. I finally bought it from the reseller. I known as the quantity, and listened to AI check out to get me to get it done on-line, but You can not stop employing a service on line.

The TELUS staff acknowledges that our perform spans a lot of Territories and Treaty spots and we're grateful for the normal Expertise Keepers and Elders that are with us right now, anyone who has long gone ahead of us and the youth that inspire us.

 As for loyalty, there's no these detail any longer.  Dealing with precisely the same point with my Telus dwelling services.  I’m accomplished with them continuously rising my settlement pricing.  Likely again to Shaw when my deal operates out.  

I'm producing to express my deep dissatisfaction Using the customer service I been given though trying to explain the details of my new deal and savings. My current experience has left me emotion discouraged, undervalued, and concerned about your crew's Over-all top quality of support.

  I'm explained to to speak to Loyalty and Resolution and nevertheless acquiring no where.  I have managed to speak to two people who termed themselves managers during the Philippines, who couldn't enable me.

If our reply solved your challenge, make sure you click Accept as Answer to help you others in the Group.

so i known as the customer server (Jane) to resolve The problem after describing the specific situation and what It truly is come about, The agent just aspect together with her companion and he or she lied concerning the credits and savings they removed from my account like a loyal customer with Telus and he or she stated the credits expired and no more out there, she Assume I am stupid, When the lower price has expired i need to see the expiration day on my Monthly bill like i see on home service bill.

Car-recommend can help you rapidly slender down your search results by suggesting achievable matches as you style.

It took place on Sunday that I experienced a awful concern. But I had been pleased to find out that this Site labored on telus billing support weekends. And Helen granted me enable, time, and persistence to unravel the condition. I'm so grateful I are unable to tell!

Right this moment my cellular telephone stopped connecting for the telus community. Subsequently it's got taken me a 45 to sift from the ai gate keepers prompt's just to talk to a real man or woman, all though telus ai attempts every thing not to permit me to speak to an actual human being.  

Looks as if all we could do now is air our grievances over a general public Discussion board during the hopes of somebody in a position of authority can in fact do some thing about it.  

I will terminate many of the services house and cellular with Telus and explain to my friends and family to take action, which was the worst encounter I obtained with Telus